NOTE: On July 11, 2025, we updated our Terms of Service to include India-specific terms applicable to Bluehost India customers. We also updated the notice provision so we can make changes to the Terms of Service without prior notice. For customers of Bluehost US, we also updated the governing law from Utah to Florida. Please read the updated terms below.
Eligibility, Registration and Account Security
This section describes the eligibility criteria we require from all of our users. When you register to use our Services (as defined below), we need to make sure that you are able to legally contract with Bluehost.
Bluehost Services do not comply with the U.S. Health Insurance Portability and Accountability Act (“HIPAA”). This section describes our policy on HIPAA in more detail.
All Subscribers are required to comply with applicable law and have certain obligations with respect to their use of Bluehost Services. For example, you are required to keep a backup of your data, promptly remove any malware from your account, and cooperate with Bluehost and utilize hardware and software that is compatible with the Services.
Bluehost offers a great range of Services to suit everyone’s needs and at prices to suit everyone’s pockets. The fees you pay are based on the plan you choose and any add-on products you purchase. All payments are taken, in advance, for the full term of your plan.
To ensure uninterrupted service, the Services will automatically renew on your renewal date. This section explains this process in more detail.
Bluehost offers hosting plans for a fixed period of time that you select upon purchase (e.g., 1 year, 2 year, etc.). Even though we do not want you to, we know that one day you might want to leave Bluehost. The instructions to cancel or disable automatic renewal can be found here.
This section describes Bluehost’s 30-Day Money-Back Guarantee. If you purchase an account with a thirty (30) day money-back guarantee and cancel during the first thirty (30) days of your term, you may receive a full refund of all basic hosting fees paid.
Customers are required to utilize server resources in an efficient and responsible manner. Excessive use of server CPU and memory resources by a customer can interfere with or prevent normal service performance for other customers. Additional information about our policy on CPU, Bandwidth and Disk Usage can be found here.
The governing law and jurisdiction provision as set forth in Section 26 shall apply to all Subscribers. For Subscribers of Bluehost US who purchased or signed up for Services after April 1, 2017, the arbitration clause in Section 26(2) shall also apply. The arbitration clause in Section 26(2) shall apply to Bluehost India customers located in India.
If you purchased Services from Bluehost US (BLUEHOST.COM), these Terms of Service (the “Agreement”) are an agreement between you and Bluehost Inc.
If you purchased Services from Bluehost India (BLUEHOST.IN) before July 11, 2025, this Agreement is between you and Endurance International Group (India) Private Limited, an affiliated entity of Bluehost Inc. If you purchased Services from Bluehost India (BLUEHOST.IN) after July 11, 2025, this is an agreement between you and Bluehost Inc.
The defined terms “Bluehost”, “Company”, “we”, “us” or “our” shall refer to Bluehost Inc. if Services were purchased from Bluehost US or Bluehost India (if you purchased Services after July 11, 2025). Otherwise if you signed for Bluehost India before July 11 2025, the same shall refer to Endurance International Group (India) Private Limited. The defined terms “Subscriber”, “you” or “your” shall refer to any purchaser of Services notwithstanding whether you purchased Services from Bluehost US or Bluehost India.
This Agreement sets forth the general terms and conditions of your use of the products and services made available by Bluehost and through the Bluehost websites (collectively, the "Services"). By using the Services, you agree to be bound by this Agreement. Please read this Agreement carefully.
We may in our sole discretion change or modify this Agreement at any time without prior notice. Your use of the Services after such changes or modifications shall constitute your acceptance of the Agreement as modified. If you do not agree to abide by this Agreement, you are not authorized to use or access the Services and your sole remedy is to cancel your account.
Policies.
Use of the Services is also governed by the following policies and agreements, which are incorporated by reference. By using the Services, if applicable, you are also agreeing to the terms of the following policies and agreements. Additional terms may apply to certain Services, and such additional terms will be made available to you and will be incorporated by reference with such Services.
Eligibility; Registration and Account Security.
The Services are intended solely for users who are eighteen (18) years of age or older. Any registration by, use of or access to the Services by anyone under eighteen (18) is unauthorized and in violation of this Agreement. By registering for or using the Services, you represent and warrant that you are eighteen (18) years of age or older.
If you use the Services on behalf of another party, company or other organization, you represent and warrant that you are authorized to bind such party, company or organization to this Agreement and to act on behalf of such party, company or organization with respect to any actions you take in connection with the Services.
You agree to (i) provide accurate, current and complete information about you and your organization (if applicable) as prompted by the registration forms ("Registration Data"); (ii) maintain the confidentiality of your password and other information related to the security of your account; (iii) maintain and promptly update the Registration Data and any other information you provide to Bluehost, to keep such information accurate, current and complete; and (iv) be fully responsible for all use of your account and for any actions that take place through your account.
You acknowledge and accept that despite the security measures Bluehost takes in connection with the Services, Bluehost’s system and/or Subscriber Websites (as defined below) may nonetheless become compromised, including without limitation, by hackers, Internet viruses, worms or Trojan horses, or the like. Under such circumstances, Bluehost may take corrective action as it deems appropriate in its sole discretion and you acknowledge and agree that Bluehost shall have no liability to you for any damage or loss that you may incur due to such corrective action. You further acknowledge and agree that you are solely responsible for backing-up all Subscriber Content and Subscriber Websites.
Dedicated Servers. Bluehost reserves the right to reset the password on a dedicated server if the password on file is not current so that we may do security audits as required by our system operations and security teams. It is your responsibility to ensure that there is a valid email address and current root password on file for your dedicated server to prevent downtime from forced password resets. Bluehost reserves the right to audit servers as needed and to perform administrative actions at the request of our teams. Dedicated servers are NOT backed up by us. It is your responsibility to maintain backups.
HIPAA Disclaimer.
The Services do not comply with the U.S. Health Insurance Portability and Accountability Act (“HIPAA”). You are solely responsible for compliance with all applicable laws governing the privacy and security of personal data, including medical or other sensitive data. You acknowledge that the Services are not appropriate for the storage or control of access to sensitive data, such as information about children or medical or health information. Bluehost does not control or monitor the information or data you store on, or transmit through, the Services. We specifically disclaim any representation or warranty that the Services, as offered, comply with HIPAA. Subscribers requiring secure storage of “Protected Health Information” as defined under HIPAA are expressly prohibited from using the Service for such purposes. Storing and permitting access to “Protected Health Information,” is a material violation of this Agreement, and grounds for immediate account termination. Bluehost does not sign “Business Associate Agreements,” and you agree that Bluehost is not a Business Associate or subcontractor or agent of yours pursuant to HIPAA. If you have questions about the security of your data, please contact us by phone or chat.
Prohibited Persons (Countries, Regions, Entities, and Individuals).
The Services are subject to export control and economic sanctions laws and regulations, including those administered or enforced by the United States Department of Commerce, Department of Treasury’s Office of Foreign Assets Control (“OFAC”), Department of State, and other United States or international authorities (collectively, “Trade Laws”). You may not use the Services to export or re-export, or permit the export or re-export, of software or technical data in violation of Trade Laws. In addition, by using the Services, you represent and warrant that you are not (a) an individual, organization or entity organized or located in a country or territory that is the target of OFAC sanctions (including but not limited to Cuba, Iran, Syria, North Korea, or the Crimea, the Donetsk People's Republic, or the Luhansk People's Republic regions of Ukraine); (b) designated as a Specially Designated National or Blocked Person by OFAC or otherwise owned, controlled, or acting on behalf of such a person; (c) otherwise a prohibited party under Trade Laws; or (d) engaged in nuclear, missile, chemical or biological weapons activities to which U.S. persons may not contribute without a U.S. Government license. Unless otherwise provided with explicit written permission, Bluehost also does not register, and prohibits the use of any of our Services in connection with, any Country-Code Top Level Domain Name (“ccTLD”) for any country or territory that is the target of OFAC sanctions. The obligations under this section shall survive any termination or expiration of this Agreement or your use of the Services.
Bluehost Content.
Except for Subscriber Content (as defined below), all content available through the Services, including designs, text, graphics, images, video, information, software, audio and other files, and their selection and arrangement, and all software used to provide the Services (collectively, "Bluehost Content"), are the property of Bluehost or its licensors. No Bluehost Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, sold or exploited for any purpose in any form or by any means, in whole or in part, other than as expressly permitted in this Agreement. You may not, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from any Bluehost Content. Any use of the Bluehost Content other than as specifically authorized herein is prohibited and will automatically terminate your rights with respect to your use of the Services and the Bluehost Content granted herein. All rights of Bluehost or its licensors that are not expressly granted in this Agreement are reserved to Bluehost and its licensors.
Subscriber Content.
You may be able to upload, store, publish, display and distribute information, text, photos, videos, emails, and other content on or through the Services (collectively, “Subscriber Content”). Subscriber Content includes any content posted by you and users of any of your websites hosted through the Services (“Subscriber Websites”). You are solely responsible for any and all Subscriber Content and any transactions or other activities conducted on or through Subscriber Websites. By posting or distributing Subscriber Content on or through the Services, you represent and warrant to Bluehost that (i) you have all necessary rights to post or distribute such Subscriber Content, and (ii) your posting or distribution of such Subscriber Content does not infringe or violate the rights of any third party
You acknowledge and agree that Bluehost may, but is not obligated to, monitor Subscriber Content and may immediately take any corrective action in Bluehost’s sole discretion, including without limitation removal of all or a portion of the Subscriber Content, and suspension or termination of any and all Services without refund of any pre-paid fees. You hereby agree that Bluehost shall have no liability due to any corrective action that Bluehost may take, including without limitation suspension or termination of Services.
You hereby grant to Bluehost, to the extent necessary to provide the Services, a non-exclusive, royalty-free, worldwide right and license to: (i) use, reproduce, publicly perform, publicly display, modify, translate, excerpt (in whole or in part), publish and distribute Subscriber Content and the Subscriber Website; and (ii) make archival or back-up copies of the Subscriber Content and the Subscriber Website. Except for the rights expressly granted above, Bluehost is not acquiring any right, title or interest in or to the Subscriber Content, all of which shall remain solely with you.
Payment Card Industry Security Standard Disclaimer.
Bluehost complies with the Payment Card Industry Security Standard (“PCI Standard”) in connection with the collection and processing of your data and billing information. However, you are solely responsible for the security of the data and billing information you collect on your Subscriber Website. Bluehost will not monitor Subscriber Websites for compliance and therefore we are not able to verify whether your Subscriber Website complies with the PCI Standard.
Compliance with Applicable Law.
You agree to comply with all applicable laws, rules, and regulations, including without limitation all local rules where you reside or your organization is located regarding User Content, User Websites, online activities, email and your use of the Services. More specifically, but without limitation, you agree to comply with all applicable laws regarding the transmission of technical data exported to or from the United States or the country in which you reside. The Services are controlled and operated by us from our offices around the world as further described in our Privacy Notice and we make no representation that the Services are appropriate or available for use in other locations. Those who access the Services from other locations do so at their own initiative and risk, and are fully responsible for compliance with all applicable laws in those locations. We do not offer the Services where prohibited by law.
To the extent that any data protection laws apply to your use of the Services, please refer to our Data Processing Addendum.
Additional User Responsibilities.
You will be solely responsible for all activities conducted on or through a Subscriber Website, including any transactions or interactions with end users of a Subscriber Website. You will be solely responsible for providing such end users with any required disclosure or explanation of the various features of the Subscriber Website and any goods or services offered thereon, as well as any terms of use and Privacy Notice for the Subscriber Website.
You will cooperate fully with Bluehost in connection with Bluehost's provision of the Services. It is solely your responsibility to provide any equipment or software that may be necessary for you to use the Services. Delays in your performance of your obligations under this Agreement will extend the time for Bluehost's performance of its obligations that depend on your performance.
You will be solely responsible for ensuring that all Subscriber Content and Subscriber Websites are compatible with the hardware and software used by Bluehost to provide the Services, which hardware and software may be changed by Bluehost from time to time in its sole discretion.
You will be solely responsible for backing-up all Subscriber Content, including any Subscriber Websites off of Bluehost’s servers. This is an affirmative duty. Bluehost is not responsible for the loss of any Subscriber Content. Note: It is essential that Subscribers backup files offline, even if user purchases or has products, such as CodeGuard and Site Backup and Restore.
You will use your best efforts to ensure that the Subscriber Content is and will at all times remain free of all computer viruses, worms, Trojan horses and other malicious code.
You will not use the Services in any manner, as determined by Bluehost in its sole discretion, that:
Engages in or promotes illegal activity;
Engages in or promotes behavior that is defamatory, harassing, abusive or otherwise objectionable;
Infringes the intellectual property rights or other proprietary rights of any third party;
Violates the privacy rights or publicity rights of any third party;
Interferes with the operation of the Services; or
Violates the terms and conditions of this Agreement or any of the policies or agreements incorporated by reference herein.
Third Party Websites.
The Services may contain links to other websites that are not owned or controlled by Bluehost ("Third Party Sites"), as well as articles, photographs, text, graphics, pictures, designs, sound, video, information, and other content or items belonging to or originating from third parties ("Third Party Content"). Such Third Party Sites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Sites accessed through the Services or any Third Party Content posted on or made available through the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of the Third Party Sites or the Third Party Content. If you decide to access the Third Party Sites or to access or use any Third Party Content, you do so at your own risk and our terms and policies do not apply. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate.
Payment.
Fees Due. You will pay to Bluehost all fees for the Services set forth at the time you order the Services. All fees are non-refundable when paid except as otherwise provided herein..
Pricing. Bluehost may change our prices from time to time. Bluehost may increase the fees for the Services (i) as permitted in the applicable Service description published on the Bluehost website or in a promotional offer (collectively, the “Service Description”), and (ii) at any time by providing prior written notice to you. Written notice may be in the form of (i) notices and updates provided through the Subscriber billing tool provided as part of the Services, (ii) notices and updates otherwise provided through the Services, or (iii) pricing notifications for renewal terms sent via email. It is your sole responsibility to periodically review all billing-related information provided by Bluehost through the Subscriber billing tool or other methods of communications and notices sent or posted by Bluehost.
Taxes. The advertised fees do not include any applicable sales, use, revenue, excise, goods and service taxes (GST), or other taxes imposed by any taxing authority with respect to the Services provided hereunder. All such taxes may be added to Bluehost's invoices for the fees as separate charges to be paid by you.
Add-On Services. If you purchase certain add-on services from Bluehost such as Domain Privacy, SSL certificates, or security services, you may be required to apply the Service to a specific domain name to begin using the Service. Bluehost is not responsible if you fail to apply an add-on to a domain name and will not provide refunds for any purchased but unused Services.
Disputes. You have ninety (90) days to dispute any charge or payment processed by Bluehost. If you have a question concerning a charge you believe is incorrect, please contact the applicable support team:
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If you initiate a chargeback, there may be a minimum charge plus applicable taxes to reactivate your account and we reserve the right to suspend your account for the duration of the dispute or terminate your Services. Hosting accounts that have an open dispute may be disabled for security purposes.
Fraud. It is a violation of this Agreement for you to misuse or fraudulently use credit cards, charge cards, electronic funds transfers, and/or electronic checks. We may report all such misuses and fraudulent uses (as determined by us in our sole discretion) to appropriate government and law enforcement authorities, credit reporting services, financial institutions, and credit card companies and we reserve the right to suspend any account and/or terminate Services associated with such misuses.
Foreign Currencies. Exchange rate fluctuations for international payments are constant and unavoidable. For Bluehost US, all refunds are processed in U.S. dollars and will reflect the exchange rate in effect on the date of the refund. For Bluehost India, all refunds are processed in India rupees and will reflect the exchange rate in effect on the date of the refund. All refunds are subject to this fluctuation and Bluehost is not responsible for any change in exchange rates between the time of payment and the time of refund.
Term and Automatic Renewal.
Initial Term. The initial term of the Services purchased by you will be for the time period set forth when you order the Services (the “Initial Term”).
Automatic Renewal (Bluehost US only). Unless you cancel the Services or disable the automatic renewal option as set forth below, following the expiration of the Initial Term the Services will automatically renew for successive periods of equal length as the Initial Term (each a “Renewal Term”). The Initial Term and any Renewal Terms shall be collectively referred to as the “Term.” For Services with Term lengths of three (3) months or longer, Bluehost shall provide notice of the upcoming charge for each renewal to Subscriber no later than thirty (30) days prior to the payment date for each Renewal Term. The payment date for Services with Term lengths of three (3) month or longer shall be fifteen (15) days prior to the end of the then current Term. For accounts with a Term of one (1) month, the payment date will occur twenty-four (24) hours prior to the expiration of Subscriber's Services without any prior notice.
If you do not want the Services to automatically renew, you must opt out of the automatic renewal option at least sixteen (16) calendar days before the end of your then current Term or else your payment method on file will be charged as described above. The procedure to disable automatic renewal can be found in below. Disabling automatic renewal option for products and services. You may disable the automatic renewal option for your products and services at any time online via the Renewal Center in your Account Manager.
Disabling automatic renewal option for products and services. You may disable the automatic renewal option for your products and services at any time online via the Renewal Center in your Account Manager.
Additional instructions can be found here for Bluehost US and here for Bluehost India. In the event that the account expires, all User Content will be permanently removed from the server. Please make a backup of all User Content before you disable autorenewal. So long as your Account remains active, other products and services on the Account such as domain names or Domain Privacy will continue to autorenew. Please contact Bluehost by phone or online chat if you require any assistance. Termination and Non-Payment.
1. Failure to Pay. If you fail to pay the fees due for the Services, we may suspend or terminate your Services and pursue any collection costs incurred by Bluehost, including without limitation, any arbitration and legal fees and Bluehost's reasonable attorneys' fees. If any check is returned for insufficient funds, Bluehost may impose a minimum processing charge plus any applicable taxes. Accounts will not be reactivated until all outstanding amounts are paid. We are not responsible for any deleted or lost Subscriber Content that results from any suspension or termination of the Services.
1. Dedicated servers: If you make a late payment we do not automatically reactivate the
dedicated servers. Contact Bluehost’s billing department to discuss options to reactivate
the dedicated server.
2. Termination Procedure. You may terminate the Services you purchased at any time during the Term by giving the applicable Bluehost brand notice by phone or online chat:
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The cancellation request is subject to verification of ownership of the account and/or domain, as determined in Bluehost's sole discretion. In the event of such cancellation, you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation subject to the terms of the thirty (30) day money-back guarantee if applicable. After the account is canceled, all Subscriber Content will be permanently removed from the server. Please make a backup of all Subscriber Content before you contact Bluehost to cancel your account.
3. Termination by Bluehost. Bluehost may terminate your access to the Services, in whole or in part, including deletion or confiscation of all files, content, and/or domain name registrations, without notice in the event that: (i) you fail to pay any fees due hereunder to Bluehost; (ii) you violate the terms and conditions of this Agreement; (iii) your conduct may harm Bluehost or others, cause Bluehost or others to incur liability, or disrupt Bluehost's business operations (as determined by Bluehost in its sole discretion); (iv) you are abusive toward Bluehost's staff in any manner; or (v) for any other lawful reason, including to comply with applicable law, or as otherwise specified in this Agreement. In such event, Bluehost will not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination.
4. Modification of Services. Bluehost reserves the right to modify, change, or discontinue any aspect of the Services at any time.
5. Data Deletion.
1. Web Hosting Accounts. Upon termination of the Services for any reason Subscriber Content,
Subscriber Websites, and other data will be deleted. You are solely responsible for maintaining
backup copies of all Subscriber Content, Subscriber Websites, and other data. Blue is not responsible
for the loss of any Subscribe Content. It is essential that Subscribers backup files offline, even if
Subscribers purchase or have products, such as Site Backup and Restore.
2. VPS and Dedicated Accounts. Upon termination of the VPS or Dedicated Hosting services for any
reason, access to your cPanel account will be restricted for a period of approximately seven (7) days
and you will not be able to log into your cPanel account. If the account has not been renewed
after eight (8) days following expiration, the server will be suspended for approximately thirteen (13)
days. Dedicated servers that have invoices outstanding for more than twenty-one (21) days may be
subject to being reclaimed which will result in the loss of all data on the server. Bluehost is not
responsible for any loss of data resulting from such deletion.
3. Bluehost reserves the right to terminate any account that has been in a suspended or
deactivated state for thirty (30) days which will result in the loss of all data stored on
the account.
Refund Policy.
30 Day Money-Back Guarantee
If you purchase an account with a thirty (30) day money-back guarantee, you may receive a full refund of shared, VPS and dedicated hosting fees paid (the "Money-back Guarantee Refund") if you cancel within the first thirty (30) days of the Initial Term (the "Money-back Guarantee Period"). To request a Money-back Guarantee Refund, please contact the applicable billing department:
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The Money-back Guarantee Refund shall only accrue and be due to you upon your compliance with, and subject in all respects to, the terms and conditions of this Section. Money-back Guarantee Refunds only apply to hosting plans and certain add-on products or services. The Money-back Guarantee does not apply to Bluehost Cloud Hosting Plans, Services with a monthly term, domain registration fees, setup fees, or any fees for additional Services.
The Money-back Guarantee Refund is valid for credit card payments only. Due to the costs associated with processing payments made by other methods, we are not able to offer the Money-back Guarantee Refund for other payment methods.
Nonrefundable Fees.
Fees paid by Subscriber in connection with the purchase of product or add-on services, including without limitation, Bluehost Cloud Hosting Plans, SSL certificates, AppMachine, Site Backup Pro, Pay Per Click Marketing (PPC), cPanel QuickStart, WordPress QuickStart, Site Doctor, website transfer, Design Service Standard, Design Service Plus, Design Service Premium, SEO Package, SiteLock, domain privacy, and domain names are non-refundable, as are payments made by check for $10.00 USD (or the equivalent in INR) or less due to processing fees, unless otherwise expressly provided.
Domain Registration Fees.
In the event Subscriber cancels the Services prior to the expiration of thirty (30) calendar days and requests a refund in compliance with the terms and conditions of this Section 14, Subscriber will receive a Money-back Guarantee Refund provided that if Subscriber registers any domain name as part of a "Free Domain Name" promotion in connection with the Services, Subscriber's refund will automatically be reduced by the regular cost per domain name. Subscriber will retain full ownership and control of any such domain names.
Cancellations After 30 Days. Bluehost does not offer refunds for cancellations that occur after thirty (30) calendar days following the purchase.
Bluehost as Reseller or Licensor.
Third Party Services. Bluehost is a reseller or licensor of certain third party products and services (collectively, "Third Party Services") including without limitation as sold through the Bluehost Marketplace (the "Marketplace"). Your purchase and use of Third Party Services are generally subject to the applicable third party's terms and conditions. A list of certain third parties can be found here. Bluehost is not responsible for any changes in the Services that cause any Third Party Services to become obsolete, require modification or alteration, or otherwise affect the performance of such Third Party Services. Any malfunction or manufacturer's defects of Third Party Services either sold, licensed or provided by Bluehost to you or purchased directly by you and used in connection with the Services will not be deemed a breach of Bluehost's obligations under this Agreement. Any rights or remedies you may have regarding the ownership, licensing, performance or compliance of any Third Party Services are limited to those rights extended to you by the manufacturer of such Third Party Services. You are entitled to use Third Party Services supplied by Bluehost only in connection with your permitted use of the Services unless otherwise expressly provided.
Themes and Plugins. In the event the Third Party Services you purchase include a website theme or plugin, the following additional terms shall apply to your purchase. Third parties can upload, distribute, and sell products such as website themes and plugins through the Marketplace (each referred to as a "Seller"). Your purchase of and/or download of any theme or plugin from the Marketplace does not grant you an ownership or other exclusive interest in such theme or plugin. If you purchase a theme or plugin, you are also subject to the terms of the GNU General Public License, version 2.0 or later ("GPL"). The terms of the GPL can be accessed here.
Seller Support. Bluehost is not responsible for any Seller's failure to support any theme or plugin. Seller shall provide basic email-based support of the theme or plugin for the purpose of assisting with basic questions regarding their use, as well as access to any patches, bug fixes or new releases of a product for the purpose of correcting any errors or defects for no additional charge. You are entitled to such support for one (1) year from the date of purchase.
Internet Protocol (IP) Address Ownership.
If Bluehost assigns you an Internet Protocol ("IP") address for your use, you shall have no right to use that IP address except as permitted by Bluehost in its sole discretion in connection with the Services during the Term. Bluehost shall retain ownership of all IP addresses assigned to you by Bluehost, and Bluehost reserves the right to change or remove any and all such IP addresses in its sole discretion.
Resource Usage.
Web Hosting
Acceptable Use Policy. Hosting space is intended for use in accordance with Bluehost’s Acceptable Use Policy, and is limited to Web files, active e-mail and content of the hosted Subscriber Websites, not for storage (whether of media, e-mails, or other data). Hosting space further may not be used as offsite storage of electronic files, e-mail or FTP hosts. Bluehost expressly reserves the right to review every user account for excessive usage of CPU, bandwidth, disk space and other resources that may be a result of your violation of this Agreement or the Acceptable Use Policy. Bluehost may, in its sole discretion, terminate access to the Services, apply additional fees, or remove/delete Subscriber Content for those Subscriber accounts that are found to be in violation of Bluehost policies. You hereby agree that Bluehost shall have no liability due to any action that Bluehost may take, including without limitation suspension or termination of Services in connection with your violation of this section.
Plan Limits. Bluehost may, in its sole discretion, terminate access to the Services, apply additional fees, or remove/delete Subscriber Content for those Subscriber accounts that exceed the limit(s) of the Subscriber’s current plan. To avoid service interruption, Bluehost may automatically upgrade your account to a higher tier plan at an additional fee if you exceed the limit(s) of your current plan.
Excessive Server Resources. Use of Bluehost resources must be consistent with a web hosting environment and must otherwise comply with this Agreement. Accounts with a large number of files as determined by Bluehost in its sole discretion can have an adverse effect on server performance. Similarly, accounts with an excessive number of database tables or of an excessive database size) negatively affect the performance of the server. In the event Subscriber exceeds these amounts, Bluehost may require that a Subscriber’s number of files/inodes, database tables, or total database usage be reduced to ensure proper service performance. Further information about system resource limitations can be found at the following link. Bluehost reserves the right to terminate a Subscriber account, with or without notice, for excessive use of resources that result in a degradation of server performance or the Services.
Unlimited File Transfer. Bluehost does not set arbitrary limits on the amount of visitor traffic Subscriber Websites can receive in any given month, nor does Bluehost charge additional fees based on the increased use of bandwidth, as long as the Subscriber's use of the Services complies with this Agreement. In most cases, Subscriber Websites will be able to support as much traffic as the Subscriber can legitimately acquire. However, Bluehost reserves the right to limit processor time, bandwidth, processes, or memory in cases where it is necessary to prevent negatively impacting other Subscribers.
Virtual Private Servers (VPS) and Dedicated Servers Usage.
Resource Usage. Dedicated and VPS usage is limited by the resources allocated to the specific plan that you have purchased.
Backup. Each Subscriber is solely responsible for backing-up all Subscriber Content, including any Subscriber Websites. Bluehost is not responsible for the loss of any Subscriber Content.
Subscriber Super-user Access. Subscriber acknowledges that Subscriber is solely responsible for any changes made with super-user access and that Bluehost may not be able to reverse any changes and/or recover data lost or damaged through the use of super-user privileges. Bluehost's level of support to those Subscribers accessing super-user privileges will be limited as follows:
Reinstallation of corrupted modules, such as control panel files, web server files, etc.;
Reinstallation of the baseline operating system and core file image at Subscriber's request. Subscriber acknowledges and understands that a new image install will cause the irreversible complete loss of all data stored on the server. Bluehost is not liable for any data lost as a result of this action;
Restoration of files from available backups at Subscriber's request. This restoration will be a full restore of the backup files as Bluehost does not offer file-by-file restoration services. Bluehost reserves the right to charge a restoration fee if you request copies of the backups;
Bluehost will not attempt any configuration or setup of DNS, firewalls, web server, etc.; and
Bluehost will attempt basic diagnostics upon Subscriber's request.
Bluehost does not offer in-depth manual diagnostics as part of the Service. Subscriber may contact Bluehost Professional Service to inquire about additional support offerings.
Virtual Private Servers (VPS), Dedicated Servers, and Web Reseller.
cPanel Accounts.
Bluehost reserves the right to restrict the number of cPanel accounts and/or terminate any excessive cPanel accounts as determined in Bluehost’s sole discretion.
Customers who exceed Bluehost’s limit for cPanel accounts may be charged for additional cPanel accounts.
18. Marketing Credits.
Some Bluehost hosting plans include free marketing credits offered by third party vendors that can be redeemed by customers located in the United States only. Additional terms and conditions apply: Full terms and conditions for Google Ads can be found here.
19. Parked Domain Services.
By registering for the Services you agree that Bluehost may point your domain name or DNS to one of Bluehost's or Bluehost's affiliates web pages as a default landing page, and that they may place advertising on your web page (the “Parked Pages”). You shall have no right to any compensation and shall not be entitled to receive any funds related to the monetization of your Parked Pages. If you do not wish for Bluehost to display Parked Pages on your web page you can opt out of such practice. You can opt out of Parked Pages by updating the DNS of the domain name to point to another provider or by changing the default.html file stored on your account
20. Reseller Program.
21. Technical Support Services.
1. Except as described otherwise stated below, Bluehost will provide technical support via chat and phone
for the Services (“Technical Support Services”). You will be required to provide as much information as
possible to aid our investigation into any issues or problems. By utilizing Bluehost’s Technical Support
Services, you grant Bluehost permission to access your account, if necessary, to resolve your issue.
You agree that Bluehost and its agents and employees are not liable for any damage resulting from
the provision of customer support.
2. Ineligibility for Technical Support Services. Bluehost will not provide Technical Support Services if:
(a) you are in breach of this Agreement; (b) the need for Technical Support Services is due to (i) any
modification or attempted modification of the Services by you or any third party outside of Bluehost’s
control, or (ii) your failure or refusal to implement changes recommended by Bluehost; or (c) you are
abusive toward our staff in any manner.
3. VPS and Dedicated Servers. Bluehost will provide a default operating system installation on the
dedicated server hardware that permits super-user server access to our support staff. Subscriber
agrees and acknowledges that if Subscriber alters or removes this server access, Bluehost's ability
to provide technical support to the Subscribe may be severely limited.
22. Disclaimer.
You acknowledge and agree that your use of the Services, including any information or content obtained through the Services, is at your own risk. You further acknowledge and agree that Bluehost exercises no control over, and accepts no responsibility for, the content of the information passing through Bluehost's host computers, network hubs and points of presence or the Internet.
23. Limited Warranty.
THE SERVICES PROVIDED UNDER THIS AGREEMENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE BASIS.” BLUEHOST AND ITS AFFILIATES, EMPLOYEES, AGENTS, SUPPLIERS AND LICENSORS (COLLECTIVELY, THE “BLUEHOST PARTIES”) DISCLAIM ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, FOR THE SERVICES PROVIDED HEREUNDER. THE BLUEHOST PARTIES MAKE NO REPRESENTATIONS OR WARRANTIES (I) THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR FREE OR COMPLETELY SECURE; (II) AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES; OR (III) AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION PROVIDED THROUGH THE SERVICES. THE BLUEHOST PARTIES ARE NOT LIABLE, AND EXPRESSLY DISCLAIM ANY LIABILITY, FOR THE CONTENT OF ANY DATA TRANSFERRED EITHER TO OR FROM SUBSCRIBERS OR STORED BY SUBSCRIBERS ON OR THROUGH THE SERVICES. NO ADVICE OR INFORMATION GIVEN BY BLUEHOST OR BLUEHOST'S REPRESENTATIVES INCLUDING, WITHOUT LIMITATION, SUPPORT REPRESENTATIVES, SHALL CREATE A WARRANTY. BLUEHOST DOES NOT GUARANTEE THAT SUBSCRIBERS WILL BE ABLE TO USE THE SERVICES AT TIMES OR LOCATIONS OF THEIR CHOOSING. BLUEHOST DOES NOT WARRANT THAT THE SERVICES ARE COMPATIBLE WITH ANY THIRD PARTY SERVICE OR SOFTWARE, EVEN IF SUCH THIRD PARTY CLAIMS, REPRESENTS OR WARRANTS THAT SUCH SERVICE OR SOFTWARE IS COMPATIBLE WITH ANY SERVICE OR BLUEHOST IN PARTICULAR. THE TERMS OF THIS SECTION SHALL SURVIVE ANY TERMINATION OF THIS AGREEMENT.
24. Limitation of Liability.
BLUEHOST SHALL NOT BE LIABLE FOR NONPERFORMANCE OR DELAY IN PERFORMANCE CAUSED BY ANY REASON, WHETHER WITHIN OR OUTSIDE OF ITS CONTROL. IN NO EVENT WILL THE BLUEHOST PARTIES BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR USE OF THE SERVICES, OR ANY SUBSCRIBER CONTENT, SUBSCRIBER WEBSITE OR OTHER MATERIALS ACCESSED OR DOWNLOADED THROUGH THE SERVICES, EVEN IF BLUEHOST IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, BLUEHOST'S LIABILITY TO YOU OR ANY PARTY CLAIMING THROUGH YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, IS LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO BLUEHOST FOR THE SERVICES IN THE THREE (3) MONTHS PRIOR TO THE INITIAL ACTION GIVING RISE TO LIABILITY. THIS IS AN AGGREGATE LIMIT. THE EXISTENCE OF MORE THAN ONE CLAIM HEREUNDER WILL NOT INCREASE THIS LIMIT. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF THIS AGREEMENT OR OUT OF THE SERVICES MAY BE BROUGHT BY YOU, THE SUBSCRIBER, MORE THAN ONE (1) YEAR AFTER THE EVENT WHICH GAVE RISE TO THE CAUSE OF ACTION. SOME JURISDICTIONS DO NOT ALLOW A LIMITATION ON LIABILITY FOR NEGLIGENCE THAT CAUSES DEATH OR PERSONAL INJURY AND, IN SUCH JURISDICTIONS, BLUEHOST'S LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
25. Indemnification.
You agree to indemnify, defend and hold harmless the Bluehost Parties from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (including, but not limited to, reasonable attorney's fees) threatened, asserted, or filed by a third party against any of the Bluehost Parties arising out of or relating to (i) your use of the Services, (ii) any breach or violation by you of this Agreement; or (iii) any of your acts or omissions, except to the extent any of the foregoing directly results from Bluehost's own gross negligence or willful misconduct. The terms of this section shall survive any termination of this Agreement.
26. Governing Law and Arbitration.
1. Governing Law; Jurisdiction.
For Bluehost US, any controversy or claim arising out of or relating to this Agreement, the formation
of this Agreement or the breach of this Agreement, including any claim based upon or arising from
an alleged tort, shall be governed by the substantive laws of the State of Florida. Any suit, action or
proceeding concerning this Agreement must be brought in a state or federal court located in Duval
County, Florida.
For Bluehost India, any controversy or claim arising out of or relating to this Agreement, the formation of
this Agreement or the breach of this Agreement, including any claim based upon or arising from an
alleged tort, shall be governed by the substantive laws of the Republic of India.
You irrevocably consent to the exclusive jurisdiction of such courts (and of the appropriate appellate
courts therefrom) in any such suit, action or proceeding and irrevocably waives, to the fullest extent
permitted by applicable law, any objection which it may now or hereafter have to the laying of the
venue of any such suit, action or proceeding in any such court or that any such suit, action or
proceeding which is brought in any such court has been brought in an inconvenient forum.
The United Nations Convention on Contracts for the International Sale of Goods does not
apply to this Agreement.
2. Arbitration Agreement.
For all Subscribers of Bluehost US who signed up for or purchased Services on or after
April 1, 2017 and Subscribers of Bluehost India, the following Arbitration Agreement
(the “Arbitration Agreement”) shall also apply:
1. Bluehost and you (such references include our respective subsidiaries, affiliates,
predecessors in interest, successors and assigns) agree to arbitrate all disputes
and claims arising out of or relating to this Agreement between Bluehost and you.
2. A party who intends to seek arbitration must first send written notice to Bluehost's
Legal Department of its intent to arbitrate ("Notice"). The Notice must (x) describe
the nature and basis of the claim or dispute; and (y) set forth the specific relief
sought. If we do not reach an agreement to resolve the claim within thirty (30) days
after the Notice is received, you or Bluehost may commence an arbitration proceeding.
The Notice to Bluehost should be sent by the following means depending on the Bluehost brand:
For Bluehost US, by U.S. Postal Service certified mail to:
Bluehost Inc.
Attn: Legal Department
5335 Gate Pkwy,
Jacksonville, FL 32256
For Bluehost India, by Registered India Post to:
Endurance International Group (India) Private Limited
Attn: Legal Department
Building No. 3, 4th Floor, Unit No. 401, North Wing IT,
NESCO Complex, Western Express Highway, Goregaon(E),
Mumbai 400063, Maharashtra, India
3. For Bluehost US, the arbitration shall be governed by the Consumer Arbitration Rules
(the “Arbitration Rules”) of the American Arbitration Association (“AAA”), as modified
by this Agreement , and shall be administered by the AAA. All issues are for the arbitrator
to decide, including the scope of this arbitration clause, provided, however, that the |
arbitrator is bound by the terms of this Agreement.
4. For Bluehost India, the seat and venue of the arbitration shall be Mumbai, India; and the
arbitration shall be governed by the Mumbai Centre for International Arbitration (“MCIA”).
The appointment of the arbitrator and arbitration proceedings shall be conducted in
accordance with the rules of the MCIA. All issues are for the arbitrator to decide, including
the scope of this arbitration clause, provided, however, that the arbitrator is bound by the
terms of this Arbitration Agreement.
5. In the event you are able to demonstrate that the costs of arbitration will be prohibitive
as compared to the costs of litigation, Bluehost will pay as much of your filing, administrative,
and arbitrator fees in connection with the arbitration as the arbitrator deems necessary to
prevent the arbitration from being cost-prohibitive. If, however, the arbitrator finds that either
the substance of your claim or the relief sought is improper or not warranted, as measured
by the standards set forth in the Federal Rule of Civil Procedure 11(b), then the payment of
arbitration costs shall be governed by the Arbitration Rules. In such case, you agree to
reimburse Bluehost for all monies previously disbursed by it that are otherwise your
obligation to pay under the Arbitration Rules. If the arbitrator grants relief to you that is
equal to or greater than the value of your demand, Bluehost shall reimburse you for your
reasonable attorneys' fees and expenses incurred for the arbitration.
6. . You agree that, by entering into this Agreement, you and Bluehost are waiving the right
to a trial by jury.
7. If you initiate litigation or any other proceeding against Bluehost in violation of this
section, you agree to pay Bluehost’s reasonable attorneys’ fees incurred in connection
with its enforcement of this section.
8. The parties shall maintain the confidential nature of the arbitration proceeding and any
award, including the hearing, except as may be necessary to prepare for or conduct the
arbitration hearing on the merits, or except as may be necessary in connection with a court
application for a preliminary remedy, a judicial challenge to an award or its enforcement,
or unless otherwise required by law or judicial decision.
9. ARBITRATION MUST BE ON AN INDIVIDUAL BASIS. THIS MEANS NEITHER YOU NOR BLUEHOST
MAY JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER SUBSCRIBERS,
OR LITIGATE IN COURT OR ARBITRATE ANY CLAIMS AS A REPRESENTATIVE OR MEMBER OF A
CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. Further, you agree that the arbitrator
may not consolidate proceedings or more than one person's claims, and may not otherwise
preside over any form of a representative or class proceeding, and that if this specific proviso
is found to be unenforceable, then the entirety of this arbitration clause shall be null and void.
The arbitrator may award injunctive relief only in favor of the individual party seeking relief and
only to the extent necessary to provide relief warranted by that party's individual claim.
27. Miscellaneous.
1. Backups. For its own operational efficiencies and purposes, Bluehost from time to time backs up data
on its servers, but is under no obligation or duty to Subscriber to do so under this Agreement. IT IS
SOLELY SUBSCRIBER'S DUTY AND RESPONSIBILITY TO BACKUP SUBSCRIBER'S FILES AND DATA
ON BLUEHOST SERVERS, AND under no circumstance will Bluehost be liable to anyone FOR
DAMAGES OF ANY KIND under any legal theory for loss of Subscriber files and/or data on any
Bluehost server. Bluehost reserves the right to charge a restoration fee if you request copies of
the backups. Bluehost will not attempt to back up accounts that exceed 50,000 files or 30 Gigs
of space for any reason and does not maintain any backups of dedicated accounts.
2. Independent Contractor. Bluehost and Subscriber are independent contractors and
nothing contained in this Agreement places Bluehost and Subscriber in the relationship
of principal and agent, partners or joint venturers. Neither party has, expressly or by implication,
or may represent itself as having, any authority to make contracts or enter into any agreements
in the name of the other party, or to obligate
or bind the other party in any manner whatsoever.
3. Headings. The headings herein are for convenience only and are not part of this Agreement.
4. Entire Agreement. This Agreement, including documents incorporated herein by reference,
supersedes all prior discussions, negotiations and agreements between the parties with
respect to the subject matter hereof, and this Agreement constitutes the sole and entire
agreement between the parties with respect to the matters covered hereby.
5. Severability. If any provision or portion of any provision of this Agreement shall be held to be
illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the
parties that the remaining provisions or portions (unless otherwise specified) thereof shall
constitute their agreement with respect to the subject matter hereof, and all such remaining
provisions or portions (unless otherwise specified) thereof shall remain in full force and effect.
6. Waiver. No failure or delay by any party hereto to exercise any right or remedy hereunder shall
operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy by any
party preclude any other or further exercise thereof or the exercise of any other right or remedy.
No express waiver or assent by any party hereto to any breach of or default in any term or condition
of this Agreement shall constitute a waiver of or an assent to any succeeding breach of or default
in the same or any other term or condition hereof.
7. Assignment; Successors. You may not assign or transfer this Agreement or any of its rights or
obligations hereunder, without the prior written consent of Bluehost. Any attempted assignment
in violation of the foregoing provision shall be null and void and of no force or effect whatsoever.
Bluehost may sign its rights and obligations under this Agreement, and may engage subcontractors
or agents in performing its duties and exercising its rights hereunder, without your consent.
This Agreement shall be binding upon and shall inure to the benefit of the parties hereto
and their respective successors and permitted assigns.
8. Force Majeure. Neither party is liable for any default or delay in the performance of any of its
obligations under this Agreement (other than failure to make payments when due) if such default
or delay is caused, directly or indirectly, by forces beyond such party's reasonable control,
including, without limitation, fire, flood, acts of God, labor disputes, accidents, acts of war
or terrorism, interruptions of transportation or communications, supply shortages or the
failure of any third party to perform any commitment relative to the production or delivery
of any equipment or material required for such party to perform its obligations hereunder.
9. Third-Party Beneficiaries. Except as otherwise expressly provided in this Agreement, nothing
in this Agreement is intended, nor shall anything herein be construed to confer any rights
in any person other than the parties hereto and their respective successors any supplier of a
third-party product or service that is identified as a third-party beneficiary in the Service
description, is an intended third-party beneficiary of the provisions set forth in this Agreement
as they relate specifically to its products or services and shall have the right to enforce directly
the terms and conditions of this Agreement with respect to its products nor services against
you as if it were a party to this Agreement.
28. Automattic Services/WordPress Plugins.
If you install or use (i) any Automattic product or service, including but not limited to, Bluehost Cloud
Hosting Services, or (ii) WordPress plugins operated by Automattic on your hosting account (including,
for example, Jetpack) (collectively, the “Automattic Services”), then you also acknowledge and agree to
(1) the WordPress.com Terms of Service locatedat (https://en.wordpress.com/tos/) which apply to your
use of all Automattic products and Sservices; and (2) the Automattic Privacy Policy located at
(http://automattic.com/privacy/), including without limitation, Automattic's collection of data as
described therein.
29. Maestro Services.
1. Services.
Bluehost’s Maestro service allows a web professional (the “Web Pro”) to access,
manage and take certain actions in connection with Web Pro’s client’s (the
“Client”) Wordpress account (the “WP Account”) and/or Client’s hosting
account (the “Hosting Account”) through a central dashboard provided by
Bluehost (collectively, the “Maestro Services”). Web Pro can only access the
Hosting Account, if Client is a Bluehost Subscriber. The Maestro Services
enable Web Pro to request access directly from the Client through the use
of a unique link provided by Bluehost (the “Link”).
2. Account Access Terms.
1. WP Account. By clicking on the Link and granting Web Pro access to
Client’s WP Account, Client agrees to grant full access of Client’s
Wordpress Admin area to Web Pro. Granting access to the Client’s WP
Account allows Web Pro to have Administrator access to the account
and to take all actions on the account, including without limitation,
make purchases, view and edit content, and manage passwords and
log in information.
2. Hosting Account. By clicking on the Link and granting Web Pro access to
Client’s Hosting Account, Client agrees to grant Web Pro account
management access to Client’s Hosting Account. Granting access to
Client’s Hosting Account allows Web Pro to take all administrative
actions on the account, including without limitation, managing
advanced hosting settings e.g. databases, FTP, email accounts, and
domain settings, but does not allow Web Pro to access any Client
billing information or make purchases on the account.
3. Revoking Access. Client can revoke Web Pro’s access to either its WP
Account, Hosting Account, or both at any time through Client’s
Bluehost account control panel or Client’s WP Account.
3. Web Pro’s Representations and Warranties.
By sending Client the Link, Web Pro represents and warrants that Web Pro:
(i) has an established business relationship with Client, and (ii) will use the
Maestro Services only in connection with such business relationship.
4. Disclaimer.
Bluehost makes no guarantees or representations regarding the skills or actions
of Web Pro and specifically disclaims any liability in connection with Web Pro’s
acts or omissions. Client grants Web Pro access to Client’s WP Account and/or
Hosting Account in Client’s sole discretion. Web Pros are not contractors,
employees, or agents of Bluehost. In the event there is a dispute between Web
Pro and Client, the parties must resolve the dispute directly. Bluehost is not
responsible for resolving any disputes between the parties.
5. Termination.
In addition to Bluehost’s other termination rights contained in this Agreement,
Bluehost may terminate Web Pro’s Maestro Services in the event: (i) Bluehost
discontinues the Maestro Services; or (ii) Bluehost receives complaints from Web
Pro’s Client concerning Web Pro’s use of the Maestro Services.
6. Indemnification.
Web Pro and Client hereby agree to release, indemnify, and hold harmless
Bluehost and any of its affiliates, employees, agents, suppliers and licensors
from and against any and all claims arising from Web Pro or Client’s use of
the Maestro Services.
30. YouTube API Services.
Bluehost uses Google’s YouTube API Services. By using YouTube’s API Services, you agree to YouTube’s Terms of Service and Privacy Policy.
31. Bluehost Cloud Hosting Service Availability.
The Bluehost Cloud Hosting Services network, server and OS will be available 100% (“Service Availability”) of the time in a given month. If we fail to maintain this Service Availability for thirty (30) consecutive minutes at any given time in a particular month you may contact us within thirty (30) days following the end of the downtime and request a credit of 5% of your monthly Bluehost Cloud Hosting fee for that month. Once we confirm such downtime (as solely determined by us), the credit will be applied to your account. The maximum total credit for a given month shall not exceed 100% of your Bluehost Cloud Hosting Services fee for any given billing period and any credits that would be available but for this limitation shall not be carried forward to future billing periods. The Service Availability does not apply to service interruptions caused by: (1) periodic scheduled maintenance or repairs we may undertake from time to time; (2) interruptions caused by you from custom scripting, coding or the installation of third-party applications; (3) outages that do not affect the appearance of your website but merely affect access to your website such as account manager, FTP and email; (4) your breach of the Agreement; (5) causes beyond our control or that are not reasonably foreseeable; and (6) outages related to the reliability of certain programming environments. The Service Availability credit is your sole and exclusive remedy for Bluehost Cloud Hosting Services unavailability.
32. Monarx Security Service.In addition to the terms of this Agreement, your use of the third-party Monarx Security service shall be subject to all terms and policies available at: https://support.monarx.com/en/articles/5594906-terms-of-service, which may be updated from time to time in Monarx’s sole discretion.
This file was last modified: July 11, 2025
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