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Bluehost aims to please!
When I'm shopping for a product or service, I research it to death. I recently indulged my obsession while choosing a new Internet provider. I had been satisfied for many years with [another] domain host, but my feelings changed after they outsourced their technical support overseas. I suddenly found myself speaking with people who were robot-like, often difficult to understand, and not particularly creative in finding solutions to my problems. I was also paying a separate annual bill for my domain name. I thought there must be a company that provided both hosting and a domain name for a single, reasonable price. In doing my research, I spent hours roaming the Web and reading reviews from reputable sources. I finally settled on BlueHost, which has been hosting business and personal web sites since 1996. I have been very happy with them. Now, when I call my provider for assistance, it's truly a pleasant experience. I'm often connected with an associate within 30 seconds, and have never waited longer than two minutes. If I do need to wait (for perhaps a couple of minutes), I am kept updated on my position in their queue (no more waiting for what seems like forever!). I have found every associate to be extremely professional, polite, and genuinely interested in helping me. I believe a company can only survive on the quality of its customer support. ... BlueHost has a live demo feature, which really helped me to assess the available features. If you're looking to switch providers or start a new service, look no further than BlueHost!
I have been a Bluehost customer for over 3 years, and have hosted over 15 websites with Bluehost. I have been very impressed with the knowledgeable support staff that I have spoken to. It is also refreshing to know that when I have a question I can quickly contact them anytime day or night and speak to someone that does not speak broken English located somewhere across the world. Huge plus! Compared to other web hosting server services that I have used, including a dedicated server service, Bluehost has hands down been the most reliable company I have worked with. In addition, the amount of services that they include with their affordable monthly service fee has been wonderful! I have referred several of my friends to Bluehost and will continue to refer more as a result of their competitive price, superior support staff and reliable service.